Are you wondering how to know if iPhone you’ve got for replacement is a brand new iPhone or refurbished (recondition) handset? Reconditioned iPhone will of course give you different experience when using it. The chance to get a refurbished iPhone typically happens when you buy iPhone 4, 3Gs, 3G from auction sites like eBay or else. Besides that, a refurbished iPhone is giving to Apple customers who claim warranty for faulty, defective, spoilt, DOA (dead on arrival) or scratched iPhone as replacement, and consumers can purchase refurbished iPhone as lower price from Apple or AT&T and Verizon when available for sales. However refurbished iPhone on retail through Apple Store or its authorized resellers are generally has a shorter warranty period, which normally runs for 3 months.
How to Tell that Your iPhone is a Refurbished iPhone?
The easiest way to know it is by checking its Serial Number (SN) which not the same as IMEI. How to know your iPhone serial numbers? Simply in your iPhone go to Settings >> General >> About. You’ll see your iPhone SN there (somewhere between Model and Wifi Address).
Ok, now you know the SN of your iPhone, what’s next? Brand new iPhone with never return to Apple will have serial number starts with a variety of characters, with the exception of 5K. It means, if your iPhone SN is started with 5K, it has a big chance the iPhone you got is a refurbished or reconditioned iPhone. You can read here on how to decode your iPhone Serial Number (SN).
However, even if the smartphone’s serial number is not starting with 5K, it does not mean that it can’t be a reconditioned iPhone. So the next method to know whether your iPhone is refurbished or not, is by checking through the box. Refurbished iPhone normally comes in white or black box which simply stated Apple Certified.
What’s The Benefit of Knowing This?
By knowing this obviously you can insist on a brand new iPhone as replacement if your relatively new iPhone spoilt (even the chance is very low).
According on Apple’s terms of iPhone limited warranty, if a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law, Apple will either:
1- Repair the hardware defect at no charge, using new parts or refurbished parts that are equivalent to new in performance and reliability.
2- Exchange the product with a product that is new or refurbished that is equivalent to new in performance and reliability and is at least functionally equivalent to the original product, or
3- Refund the purchase price of the product.